User Guide & Documentation

Complete documentation for NOMAD RECON™ resource coordination and situational awareness platform.

Getting Started Account Setup & Profile Member 360 & Profile Dashboard Notifications Rotations & Rotation Boards Assignments & Mobilization Department Dashboard Region Dashboard Apparatus & Equipment Management Member Management Permissions & Access Control Troubleshooting & FAQ

Getting Started

Learn how to set up your account and navigate NOMAD RECON

•Creating and logging into your account
•Setting up your profile and availability
•Understanding user roles and permissions
•Configuring notification preferences

Account Setup & Profile

Manage your account, profile, and personal settings

•Completing your profile information
•Updating phone number and contact details
•Managing your department assignments
•Adding qualifications and certifications
•Configuring your availability status
•Setting up two-factor authentication

Member 360 & Profile Dashboard

View and manage your personal member profile and status

•Viewing your member profile
•Updating availability status
•Managing qualifications
•Viewing assignment history
•Tracking deployment records
•Managing personal contact information

Notifications

Control how you receive alerts and operational updates

•Enabling/disabling push notifications
•Managing notification frequency
•Understanding alert types
•Notification delivery guarantees

Rotations & Rotation Boards

Understand and manage resource rotation queues

•Viewing rotation categories and queues
•Understanding rotation positions and rankings
•How deployment affects your rotation position
•Adding/removing personnel from rotations
•Apparatus rotation management
•Reading deployment indicators

Assignments & Mobilization

Deploy resources and respond to operational assignments

•Understanding assignment types
•Responding to assignment notifications
•Accepting or declining deployments
•Updating status and current location during deployment
•Reporting status changes
•Completing demobilization
•Assignment history and records

Department Dashboard

Manage department resources and operations

•Viewing department apparatus and availability
•Managing personnel and qualifications
•Configuring rotation categories
•Setting up overhead staffing
•Managing single resources
•Incident Management Team (IMT) assignment

Region Dashboard

Monitor regional resources and incident status

•Viewing regional rotation boards
•Checking apparatus availability across departments
•Monitoring incident assignments
•Understanding regional coordination
•Accessing regional reports

Apparatus & Equipment Management

Track vehicles and equipment

•Understanding apparatus status states
•Updating apparatus availability
•Viewing apparatus assignments
•Tracking maintenance schedules
•Understanding call signs and designators
•Apparatus deployment history

Member Management

Administer member profiles and assignments

•Viewing member profiles and qualifications
•Managing department memberships
•Updating member contact information
•Tracking member availability
•Viewing member deployment history
•Managing member roles and permissions

Permissions & Access Control

Understand user roles and access levels

•Member role and permissions
•Department Coordinator responsibilities
•County Coordinator access and scope
•Regional Coordinator capabilities
•Admin privileges and system access
•Custom role configuration

Troubleshooting & FAQ

Resolve common issues and get answers

•Login issues and password recovery
•App not loading or freezing
•Notifications not being received
•Location not updating properly
•Outdated or missing data
•Performance and connectivity issues
•Browser compatibility
•Contacting technical support

Need More Help?

If you can't find what you're looking for, please contact support or reach out to your department coordinator.

Emergency? Call 911. NOMAD RECON is a supplemental tool only and should never be used for emergency reporting or time-critical operational decisions.