Onboarding
Getting Started & Training Center
Pick your role to see your first-day setup. Then follow the step-by-step guides below — and use the in-app Help Center after you sign in for the complete version of every guide.
Last reviewed September 26, 2026 (Pacific Time (America/Los_Angeles))
Your Role, Day One
Respond to alerts, keep availability current, and follow your assignments.
Setup checklist
- •Accept your invite and create your account
- •Complete your profile (name, contact info, department)
- •Set your availability status (Available, Unavailable, or Partial with a required note)
- •Turn on in-app notifications and opt in to push notifications
- •Review your qualifications with your department coordinator
First-day actions
- •Open your Dashboard for today's operational picture
- •Check your position on the Rotations boards
- •When an alert arrives, respond Available or Unavailable inside the response window
- •View your assignments and briefing details when deployed
Related guides
Step-by-Step Guides
01Request access & receive your invite
- 1Submit the public Request Access form — access is invite-based, never open signup
- 2A NOMAD RECON staff member or your coordinator verifies your request
- 3You receive an invite email with a secure invite link
- 4Accept the invite, create your account, and complete the onboarding checklist
02Complete your profile
- 1Add your name and contact information
- 2Confirm your department membership (read-only — managed through invite flows)
- 3Review your qualifications shown on your profile
03Set your availability
- 1Open My Status on the Dashboard or use the mobile status sheet
- 2Choose Available, Unavailable, or Partial (a note is required for Partial)
- 3Your availability flows to rotation boards automatically
- 4Administrative overrides require a reason and are logged for audit
04Set up notifications
- 1In-app notifications are the primary channel — review them in the notification center
- 2Opt in to push notifications from Settings (browser permission required)
- 3SMS text messaging is retired — it is not a delivery channel
- 4Alerts may be delayed or unavailable: always follow official dispatch and radio procedures
05Rotations & placement requests
- 1Rotation lists are ranked availability lists — rank 1 is next up
- 2Members and apparatus appear on lists managed per department, county, or region
- 3Departments request placement into regional lists; regional coordinators approve
- 4Deployment moves you down a rotation automatically; a no-response penalty may also apply
06Assignments: local vs regional
- 1Regional Mobilization assignments are created from a confirmed regional mobilization
- 2Local Department Assignments (e.g. a DNR contract) are created by a current department coordinator for their own resources — no regional approval involved
- 3Both are tracked through check-in, status updates, demob, and closeout
07Responding to a mobilization alert
- 1A Possible or Confirmed Mobilization alert opens a timed response window
- 2Respond Available or Unavailable in the app before the window closes
- 3No response before the window closes may apply a rotation penalty under the governing policy
- 4If you are offered a seat, confirm your participation and follow the assignment briefing
08Where to get help
- 1Help Center (/help) — complete guides and troubleshooting
- 2Support (/support) — contact, FAQ, and disclaimers
- 3System Status (/system-status) — component status and notices
- 4Email support@nomadrecon.org — replies are sent during business days
Authority & Safety Reminders
⚠NOMAD RECON is supplemental — not a replacement for 911, dispatch, CAD, radio, or incident command. Always follow official channels.
⚠Multiple current coordinators per scope are valid — new appointments never silently supersede existing ones.
⚠A coordinator who does not deploy (CoordinatorOnly participation) keeps full management access while staying out of rotation eligibility.
⚠Department membership records are read-only end-user — every change routes through server-authorized invite and request flows.
⚠Availability overrides require a reason and are permanently logged for audit.
Training Videos
Coming soon
Short role-based training videos are being produced and will be posted here once available. Nothing is published yet — there are no live training videos at this time.
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